
Toni Snelgrove
Background
Toni's background includes roles of sales, project management and consulting with Price Waterhouse Management Consultants (now IBM Business Consulting Services) and of general management with a Fletcher Challenge company - Open Learning Company (now closed).
A Selection of Areas of Coaching Work
- Leadership (including managing complex change, integrity, performance analysis and management and strategic thinking)
- Goal setting and action planning
- Interpersonal skills (including influence and charisma, EQ, conflict management, negotiation)
- Group facilitation and meeting management ("coaching the coach")
- Key account relationships and customer focus
- Strategic selling
- Career management and succession planning
- Coaching the Coach and mentoring
- Group Coaching for skill building e.g. Optimism, Stress Resilience, Team Building [using Myers-Briggs Type Indicator], Relationship Awareness, Interpersonal Skills [using the EQ], Future Focus, Work-Life Balance, Career Management and Personal Branding.
Types of coaching participants
Toni regularly work with all levels of participant, with ages ranging from 20 years to mid-50 years of age. Some of the issues associated with roles are fundamentally different whilst other issues are common.
- CEO
- General Manager
- Business Unit Manager
- Middle manager
- First time-first line Supervisor and "seasoned" first line Supervisor
- Staff member
Clients
Toni's clients include:
- Fletcher Challenge Ltd
- The Warehouse Ltd
- Feltex Carpets Ltd
- Foodstuffs (Auckland) Ltd
- Ministry of Education
- and smaller enterprises such as Obex Medical Ltd and Workbase.
Tools of the trade
As a registered psychologist and formally trained in mentoring and coaching, Toni works from a sound theoretical base whilst using an eclectic range of practical tools. For example:
- The Myers-Briggs Type Indicator (MBTI), (which measures amongst other factors, decision-making styles and team types)
- The Relationship Awareness Tool (interpersonal relationships)
- The Foresight Tool (measuring Future Focus)
- The Belbin Team Types tool
- The EQ tool (Emotional Quotient - self-awareness and people skills)
- The Stress Map
- Learned Optimism
- The Values Inventory (through Values at Work).
Toni's points of difference
Toni's points of difference are grounded in a combination of:
- Working from the Participant's strengths and What Really Matters to them
- Her caring-yet-practical approach - which customers say is both non-threatening yet challenging
- Having a working understanding of the competitive corporate environment [as a General Manager and Project Manager], as well as a conceptual and strategic understanding grounded in psychology, organisational change management and mentoring.
- Using pre-measures and post-measures to track progress, through the Daily Habits Measurement System
- Having access to a range of Coaches and Coaching Tools through the ECC.



